Welcome to The George Hotel’s FAQ section! We are here to provide you with answers to some commonly asked questions about our hotel. If you don’t find the information you’re looking for, please don’t hesitate to contact our friendly staff for further assistance
Q: What are the check-in and check-out times?
A: The check-in time is 2:00 PM, and the check-out time is 11:00 AM.
Q: What are the breakfast hours?
A: Breakfast is served from 8:00 AM to 10:00 AM. If you have extra guests who would like to join for breakfast, please inform us in advance, and we will accommodate your request.
Q: Is parking available at the hotel?
A: Yes, parking in the front market place is free of charge and unrestricted. We also have a limited number of parking bays to the rear of the hotel.
Q: What are the lunch and dinner serving hours?
A: Lunch is served from 12:00 PM to 2:00 PM, Monday to Saturday, and from 12:00 PM to 2:30 PM on Sundays. Evening meals are served from 5:30 PM to 8:30 PM, Monday to Saturday, and from 5:30 PM to 7:00 PM on Sundays.
Q: Does the hotel have disabled access?
A: Yes, we have disabled access and are always happy to assist. However, due to the age of the building, some openings and doorways may be narrow and not easily accessible for wheelchairs. We do have a ramp available upon request to assist with access to the front door.
Q: Do you provide secure bike storage?
A: Yes, we have secure bike storage available for guests.
Q: Can you accommodate special dietary requirements or allergens?
A: Yes, we cater to all allergens and dietary requirements. Please inform us at the time of booking and on the day of your visit, and we will ensure suitable options are available.
Q: Can you accommodate large parties and functions?
A: Yes, we can cater for large parties and functions, including afternoon teas, meals, and buffets. Please contact us directly to discuss your requirements.
Q: Is there free WiFi available at the hotel?
A: Yes, we offer complimentary WiFi access to all our guests.
Q: Do you have electric vehicle (EV) charging facilities?
A: Currently, we do not have EV charging facilities. However, we are constantly exploring options to enhance our amenities and services for our guests.
Q: How can I modify or cancel my OTA booking made through platforms like Booking.com or Expedia?
A: If you made a reservation through an online travel agency (OTA) such as Booking.com or Expedia, any modifications or cancellations should be done directly with the respective OTA. Please contact their customer support or follow the instructions provided in your booking confirmation email to make any changes to your reservation.
We apologize for any inconvenience caused. Should you have any other questions or require assistance regarding your stay at The George Hotel, please don’t hesitate to contact us directly.
Q: Do you offer gift vouchers for purchase?
A: Yes, we do offer gift vouchers for purchase at our premises. You can purchase them directly at our location.
Q: Can gift vouchers be purchased online?
A: Currently, gift vouchers can only be purchased at our premises. However, we are working on implementing an online purchasing system, and soon you will be able to buy gift vouchers conveniently online. Please stay tuned for updates on our website.
Q: Can I request specific rooms for my stay?
A: Yes, you can certainly request specific rooms for your stay at The George Hotel. However, please note that room assignments are subject to availability. While we will make every effort to accommodate your room preferences, we cannot guarantee the availability of specific rooms. It is advisable to make your request in advance during the booking process or contact our staff directly to check for room availability and discuss your preferences. We will strive to fulfill your request and ensure you have a comfortable and enjoyable stay.
Q: Where can I find the best rates for booking a room at The George Hotel?
A: The best rates for booking a room at The George Hotel are generally available when booking directly with us. We strive to provide competitive rates and exclusive offers to our direct customers. However, in the rare instance that you find a lower rate on an online travel agency (OTA) website, we do offer a rate match guarantee. Simply inform us of the lower rate, and if it meets the necessary criteria, we will match that rate.
To ensure you receive the best available rate, we encourage you to book directly through our official website or contact our reservations team. By booking directly with us, you not only have access to our best rates but also the opportunity to benefit from any special promotions or exclusive deals that may be available.